About the Role
An Applications Specialist is required by CareerWise Recruitment to join our North Cork-based client, a leading supplier to the Biopharmaceutical manufacturing industry.
As a technical expert, this role will have responsibility for supporting sales, ensuring that the technical and commercial proposals meet business needs.
Main Responsibilities
* Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines.
* Ensure timely review and response to client requests for proposals.
The successful candidate will interpret customer performance requirements and develop optimal technical solutions, interfacing with Operations functions (PM, PC, Engineering/Design, Automation, Quality) to communicate customer needs and obtain appropriate proposal content.
* Exercise judgement and good communication in resolving conflicting customer expectations in terms of price, performance or schedule.
* Sales Support: Ensure effective support of Sales including advice on product strategies for identified opportunities.
* Demonstrate expertise at meetings with clients, training on product capabilities/differentiation, and bid decisions.
The ideal candidate will work with customers to thoroughly understand what they want to achieve and determine a fit for products, providing technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of product features, benefits, and differentiation.
* Support new product launches by training Sales, and interfacing directly with potential customers.
* Train both sales and applications on product capabilities and differentiation. Support sales as product expert at meetings with customers remotely and face-to-face in the field.
Requirements
* Bachelor's Degree or Ireland Honours Degree (Level 8) in Engineering or Science.
* Minimum 5 years' experience in biopharma capital equipment engineering/design, bioprocess sciences, and/or applications/product management.
* Demonstrated ability to understand and navigate both technical issues and commercial situations.
* Strong communications and interpersonal skills.
* Prior experience in Applications/Product Management/Bioprocess Engineering is preferred.