Location: On site / Waterford, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Retail | Management
Salary: Negotiable Salary
Choice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers, we have expanded and developed over that time, and now employ over 300 people in our stores, head office, and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, always giving our customers more choice and more value.
Leading by example, you’ll role model the Choice way of doing things. Highly present and hands-on, you will ensure that every team member understands the importance of sales and the part they can play in making the store successful. Every week, you’ll build customer loyalty and maintain high operational standards.
A confident and charismatic leader, you will have a passion for retail and the knowledge and experience necessary to drive sales, profitability, and develop your team into the next stage of their career. You will be able to plan, prioritise, and manage finances and people, with your attitude, mindset, and leadership skills setting you apart. We expect you to take pride in your work, ensuring that the shop floor looks amazing and all stock is merchandised correctly. Your desire to do the right thing for your team and customers will lead to a meaningful career at Choice.
We don’t expect you to know everything about Choice. This is why we train you at our training academy and develop our Store Managers to build the knowledge, confidence, and skills they need to provide exceptional service every time customers visit our stores. However, you will need enthusiasm for customer service, good leadership skills, the motivation to learn, and a real passion for helping people and going the extra mile.
Key Responsibilities:
* Provide training and development to all members of your team within the stores.
* Ensure new and existing plans, procedures, and updates have been communicated efficiently to all members of each store team.
* Lead by example and be a role model, always displaying exemplary leadership behaviour.
* Deliver an exceptional customer-focused store experience by leading the team to a customer-focused approach.
* Ensure you and the team have up-to-date product knowledge, achieving customer loyalty and building the brand's reputation.
* Organise workflow, ensuring the team understands their roster, duties, and delegated tasks.
* Visually ensure the store always looks great, having a keen eye for detail in merchandising and standards.
* Monitor employee productivity and provide constructive feedback and coaching.
* Be flexible and willing to take on additional tasks and assist in the execution of new projects.
* Maintain a professional positive ‘can do’ attitude at all times.
* Ability to learn a variety of job descriptions.
* Professionally deal with any complaints/requests from customers to maintain the Company’s reputation.
* Oversee in-store promotional/seasonal displays.
* Maintain strict levels of confidentiality regarding the business and its employees.
* Follow and implement all Company Policies and Procedures to help drive the business.
* Follow and carry out Store Cash Management and back-office processes.
* Ensure store security and health & safety procedures are followed and implemented at all times.
* Any other duties assigned to you by your Manager.
Experience & Qualifications:
* At least 1 year of retail management experience in a fast-paced environment.
* Experience managing a large team.
* Excellent store standards.
* Ability to foster excellent working relationships with diverse individuals across different functions and locations.
* Ability to work on your own initiative and as part of a team.
* Strong leadership skills.
* Evidence of building and nurturing a team.
* Amazing attention to detail and a keen eye for merchandising.
Other:
* This is a full-time 40 hours per week permanent role.
* Working any 5 out of 7 days, including early, late, and weekend shifts.
* Cycle to work scheme.
* Employee Assistance Programme.
* Education opportunities.
* Full training.
* 20 days annual leave.
* Free parking.
* 20 minutes paid break daily - all other breaks unpaid.
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Have you been referred to this job by a current Choice Stores employee? No Yes
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The administrator of your data is Choice Stores with its registered office in Ashbourne, Co. Meath, Ireland, A84 VY76, at Ashbourne Industrial Estate. The data is collected for recruitment purposes for the position given in the advertisement and can also be processed in future recruitment processes with your additional consent. Providing personal information is voluntary. You have the right to access, correct, or delete your data. Detailed information on the processing of personal data by Choice Stores can be found in the principles of data processing in Occupop and our Privacy Policy. I agree to the processing of my personal data by Choice Stores for the purposes of this recruitment process for the position specified in the advertisement. I consent to the processing of my personal data by Choice Stores for future recruitment processes. By applying to this job you accept the Privacy Policy.
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