Overall Responsibility
To ensure overall Finance team Hospital objectives are achieved.
The Billing Manager will report to the Financial Accountant
Key Responsibilities
Take full ownership and supervisory responsibility for all staff within the billing team.
Assist in the setting of targets, aligned with Divisional and wider organizational objectives, and ensure all targets are met by team
Manage and motivate team members on a day to day basis by agreeing goals and objectives designed to achieve the standards agreed with the Financial Accountant
Take responsibility for the design and development of procedures to facilitate accurate and timely generation of hospital invoices in your area of responsibility
Ensure staff are trained as required and make recommendations as to training needs as they arise and design and deliver training programs for team members as identified/required
Establish internal controls to monitor accuracy of billing
Be responsible for generating accurate and timely hospital invoices for complex inpatient stay
Liaise with all hospital departments to ensure procedures are in place to ensure all billable procedures are captured and billed accurately
Ensure month end billing targets and deadlines are achieved
Constantly review PMI contracts to ensure maximising billing and billing rates on system are accurate
Assist PMI contracts manager
Responsible for ensuring all charts are scanned to M files within target deadline
Assist with all PMI internal / external audits re billing
Develop KPI's for team members and monitor performance
Assist the claims manager to ensure overall Finance Team monthly submission targets are met
Assist with the preparation of daily / weekly / monthly hospital activity statistics
Responsible for providing explanations why hospital revenue varies from expected revenue
Represent the Finance team at monthly inter departmental meetings
Provide a costing for Self Payer procedures
Meet with Patients who wish to discuss Self Payer Quotes
Liaise daily with the team to resolve any issues which may arise.
Contribute to and assist with the upgrading and implementation of systems which enhance the quality and efficiency of hospital billing
Maintain regular contact with the Financial Accountant / Finance office Manager, ensuring he/she is aware of any issues which may arise within the billing team.
Take on any other duties or projects which may be required from time to time.