Deputy General Manager High-Profile Hospitality Venue
This is an exciting opportunity for an experienced Deputy General Manager to take on a hands-on leadership role in a high-volume food and hospitality operation.
Key Responsibilities:
* Operational Leadership: Oversee and manage a fast-paced hospitality environment, ensuring exceptional service delivery.
* Stakeholder & Client Engagement: Build and maintain strong relationships with clients, guests, and the wider community.
* Career Progression: Work in a high-profile setting with excellent opportunities for professional growth.
* Strategic & Financial Oversight: Partner with finance teams to optimise budgets, productivity, and overall financial performance.
What You'll Be Doing:
* Leading a strong team, ensuring smooth day-to-day operations and outstanding service.
* Developing and implementing strategic plans to enhance service delivery and customer satisfaction.
* Managing client and stakeholder relationships, ensuring a high standard of service is consistently delivered.
* Recruiting, mentoring, and developing a management team to achieve business objectives.
* Identifying opportunities for operational growth and improvement to drive efficiency.
* Overseeing budgeting, financial controls, and forecasting in collaboration with finance teams.
* Ensuring full compliance with all health, safety, and legal requirements.
Requirements:
* At least five years of food and beverage management experience in a high-volume hospitality environment.
* A hands-on leader who thrives in a fast-paced setting and leads by example.
* Strong financial acumen, with experience managing budgets and analysing financial performance.
* A passion for exceptional customer service and guest experience.
* A track record of leading high-performing teams and developing future leaders.
* Experience in delivering premium events and hospitality services.
* A strategic thinker who can identify opportunities for innovation and growth.
About the Opportunity:
* Competitive salary and benefits package.
* A dynamic and fast-paced work environment.
* Exceptional career growth and development opportunities.
* The chance to be part of a high-profile hospitality and events operation.