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About Cribl
Cribl is a serious company that doesn't take itself too seriously; we're looking for people who love to get stuff done and laugh along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company, we believe in empowering our employees to do their best work, wherever they are.
Why You'll Love This Role
We seek a visionary Knowledge Management Lead (i.e. "Cribl Librarian") to transform Cribl's internal information ecosystem, driving organizational efficiency and fostering a culture of knowledge sharing. As part of the Business Operations team, this role will be instrumental in shaping our company's knowledge strategy in support of a remote-first work environment.
Responsibilities
1. Content Strategy Development and Maintenance: Develop and implement a comprehensive knowledge management strategy aligned with Cribl's business objectives, ensuring seamless knowledge access and collaboration in a distributed work environment. Ensure quality of information is high: culling old content, combining redundant resources, and increasing findability and discoverability. Partner closely with functional partners to ensure the content shared across the company represents the latest and greatest materials and content.
2. Digital Enablement: Partner with Cribl's IT team to support the implementation of effective knowledge management technologies to enhance accessibility and collaboration. Create and drive a roadmap for evolving Cribl's knowledge infrastructure to support future growth and remote work capabilities.
3. Cross-Functional Collaboration: Partner with People, IT, and other departments to integrate knowledge management into core business processes. Develop strategies to break down information silos and promote cross-functional knowledge sharing.
4. Change Management and Adoption: Develop training programs and resources to empower employees in effective knowledge creation, sharing, and utilization. Cultivate a company-wide culture that values knowledge as a strategic asset.
5. Remote-First Preparedness: Implement and enable best practices for asynchronous communication and documentation to support remote work. Create guidelines for virtual knowledge-sharing and mentoring programs.
Qualifications
1. Proven track record in developing and implementing knowledge management strategies.
2. Experience with change management and driving adoption of new technologies and processes (e.g. Fathom, Smartsheets, Glean).
3. Excellent communication and leadership skills, with the ability to influence at all levels of the organization.
4. Ability to develop, lead, and run effective enablement and training sessions to foster a culture of knowledge management and information sharing.
Salary and Benefits
Salary Range: $90,000 - $155,000. The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl offers a generous benefits package which includes health, dental, vision, short-term disability, life insurance, paid holidays, paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
Diversity and Inclusion
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Application Process
Interested in joining the Cribl herd? Learn more about us at cribl.io/about-us.
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