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Deli Manager - Dublin City - Full Time, Dublin
Client: EUROSPAR Ireland
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 03b869d1b829
Job Views: 4
Posted: 14.02.2025
Expiry Date: 31.03.2025
Job Description:
EUROSPAR Prendergast Group based in Dublin City Centre require a full time experienced Deli Manager to join their amazing team.
Main purpose of position:
To ensure the fresh foods department is profitable, operates efficiently, effectively, and hygienically to ensure safe food commensurate with the highest standards of service and products.
Management Operational Responsibilities
* Ensure standards are consistently implemented in terms of housekeeping, merchandising, presentation and service to ensure safe food practices and eliminate cross contamination.
* Monitor and control all fresh food department budgets & overheads.
* Manage product range and quality in store, to develop and deliver agreed sales, margins & profitability across the fresh food departments.
* Manage new fresh food projects and the maintenance and development of existing concepts and promotions.
* Participate in Fresh Food Department review meetings and ensure that all action points are carried out.
* Manage the marketing and P.O.S material of menus, offers and product range.
* Plan and adapt to market trends and seasonality demands as they arise and implement within the department.
* Ensure merchandising and product presentation is of the highest standard at all times.
* Successfully achieve symbol group award through the store standards programme.
Customer Care
* Ensuring consistent standards of excellence in customer service are provided at all times.
* Ensure all customer service initiatives are in place & that all complaints are dealt with in accordance with the BWG protocol as per the BWG Food Safety Manual.
* Implement the learnings from every customer complaint to prevent recurrences and as a training tool for continuous improvement.
Food Safety
* Successfully manage the role as Food Safety Leader for the store.
* Ensure an effective, up to date Food Safety Management System is in place and is compliant in meeting all HACCP regulatory requirements.
* Ensure policies and procedures pertaining to fresh food departments are fully understood, implemented and managed.
Stock Management
* Ensure effective stock control & rotation systems are in place so that quality and freshness of products are of the highest standards.
* Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss through wastage, damages, out of date stock etc.
* Utilise stock effectively and efficiently to minimise and control fresh food waste, where waste occurs stock to be accurately recorded and discarded appropriately.
* Ensure stocktakes are completed on an agreed schedule and that the correct stocktaking procedures are implemented in order to obtain an accurate and consistent departmental margin.
Employee Relations & Management
* Achieve department success through fostering strong relationships with the fresh department staff through positive communication, engagement and delegation.
* Ensure all appropriate training is completed by team members and where applicable refresher training is provided.
* Develop all team members to their strengths and full potential to the mutual benefit of the individual, the team and the business.
* Assist in the recruitment, selection and on-boarding process so that the department consistently delivers the desired standards.
* Rostering and general management of staff.
* Ensure employees comply with all current food safety regulations & control systems in accordance with the BWG food safety manual.
* Ensure that all staff are knowledgeable in the product range, adhere to planograms and follow departmental procedure.
General
* To work collaboratively with Management and all store employees in achieving department & store objectives.
* To undertake other additional duties as may be assigned by Management.
We Offer:
* Employee Assistance Programme.
* Training and Development.
* Further Education.
The ideal candidate will possess the following attributes:
* Previous experience in Fresh food/deli management is essential.
* Possesses relevant food safety and HACCP qualifications.
* Proven ability to lead, manage and develop others to contribute to stores success.
* Possesses excellent organisational and communication skills together with moderate computer literacy.
* Ability to identify and maximise sales opportunities across fresh food departments.
* Self-starter with hands on approach and a passion for fresh food.
* Excellent knowledge of understanding customers’ needs and expectations for the ‘wow’ in store experience.
* Committed to continually improving standards & delivering great customer experiences in a busy environment.
* Enjoys working in a fast paced team environment and with a willingness to embrace new challenges.
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