Responsible to:
General Manager
Main Purpose of Job:
We are currently recruiting for a Receptionist within Connolly Motor Group, Volkswagen Sligo on a full-time capacity. The successful candidate will be required to work Monday to Friday and the occasional Saturday cover.
The role:
In this role you will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to be the face of the Group, welcoming customers, suppliers and visitors to our showroom. The role involves working closely with the Sales, Services and Parts teams.
Role Responsibilities:
1. Focus on delivering a premium customer service
2. Answer any incoming calls
3. Meet and Greet Customers, Visitors
4. Making Tea/Coffees and general upkeep of Reception area
5. Direct customers to relevant department
6. Liaise closely with Sales/Service/Parts departments to ensure customer’s service standards are upheld
7. Administration and filing duties
The person:
Skills and Competencies:
8. Minimum of 1 year experience in customer facing environment
9. Excellent communication skills
10. Well presented
11. Ability to work in a team and on own initiative
12. Time management skills required
13. Ability to multitask
14. Proficient in Microsoft Office Package (Word, Excel, Email)