Job Description
We are currently recruiting a Sales & Freight Forwarding Team Leader for our Client, one of the largest transport companies in Ireland.
The company operates daily services nationwide and is based in County Wexford.
Key Responsibilities
* Freight Forwarding Management:
o Lead pricing and manage freight forwarding queries.
o Respond to customer inquiries via phone.
o Provide competitive and timely rates for customers.
o Maintain accurate records of all quotations, jobs, and movements.
o Manage daily administrative tasks on the Transport Management System.
o Oversee sub-contractor coordination for collection and delivery.
o Issue daily reports to customers and manage historical rate analysis.
o Ensure compliance with customs regulations.
* Team Leadership:
o Oversee daily operations and ensure team targets are met.
o Allocate resources and mentor team members.
o Handle team issues and escalate when needed.
o Provide reports on team performance.
o Collaborate with other departments to meet business goals.
* Sales Support:
o Provide cover for sales tasks, including responding to inquiries.
o Monitor and manage rate cards, customer communication, and price adjustments.
o Assist with customer account setups, credit applications, and payments.
Key Requirements
* Experience in freight forwarding or logistics.
* Strong organizational, planning, and administrative skills.
* Ability to work independently and as part of a team.
* Excellent communication skills for building professional relationships.
* Attention to detail and high-quality standards.
* Proficiency in MS Office, especially Excel.
Work Schedule
Monday to Friday:
Shift A: 08:00 - 16:30
Shift B: 09:00 - 17:30
Benefits
* €40,000+ (DOE)
* Life Assurance
* Company Employee Assistance Programme
* Cycle to Work scheme
* Company contributory pension scheme
* 22 days holidays
Skills
* Attention to Detail
* Communication skill
* Customer Focus
* Excel