Senior Manager Internal Communications and EngagementLocation: Dublin, IE
Company:
Irish Life Group Services Limited
Full Time Permanent positionHybrid role based in our City Centre officesWhat we offer We have embraced a hybrid working model for most of our positions, allowing you to enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension, and comprehensive Wellbeing initiatives.
Reporting to the Head of Internal Communications & Engagement, this newly created role encompasses internal communications, employee engagement, and stakeholder management.
The Senior Manager, Internal Communications & Engagement will play a pivotal role in developing and delivering a comprehensive internal communications and engagement strategy that brings our Better Futures strategy, purpose, and values to life for employees.
You will lead strategic communications, people communications, and our employee engagement strategy and action plans to create meaningful connections between employees, HR, and the business, ensuring employee voices are heard and represented.
Key Accountabilities:
Develop and implement our internal communications strategy that integrates HR initiatives with the Group's priorities and aligns with our Better Futures strategy, purpose, and values.
Design and deliver a multi-channel strategy to enhance employee engagement, focusing on storytelling and two-way communication.
Ensure the timely and consistent development and delivery of impactful communications across multiple channels.
Collaborate with cross-functional teams to establish consistency and alignment with broader organisational narratives and brand identity.
Provide strategic oversight for internal communications campaigns, recognition programs, and events that enhance the employee experience.
Serve as the key point of contact for internal communications during major organisational transitions or changes.
Lead, mentor, and support Engagement Specialists in executing campaigns, digital content, and engagement initiatives.
Build a Community of Practice of communications and engagement leads to develop great content and deliver impactful communications.
Design and manage employee engagement initiatives, fostering alignment with company culture, values, and objectives.
Plan and manage internal events, such as town halls, employee forums, and recognition programmes.
Establish mechanisms to amplify employee voice, such as engagement surveys, ensuring feedback informs organisational decisions.
Act as a trusted advisor to HRLT and leadership on communication and engagement strategies.
Track and measure the effectiveness of communication and engagement strategies using analytics and feedback, continuously refining approaches.
What you will need to be successful in the role8+ years proven experience in internal communications, employee engagement, or a similar role, with a strong focus on digital channels.
Demonstrated ability to design and execute communication strategies that leverage technology and drive results.
Strong knowledge of digital platforms (e.g., intranet, email tools, apps) and their role in communication and engagement.
Experience in creating mechanisms for employee voice, such as surveys and using insights to inform decisions.
Excellent writing and editing skills, with experience creating content for diverse audiences and channels.
Strong collaboration skills, with the ability to align HR communications with corporate messaging.
A degree or professional qualification in Communications, Marketing, HR, or a related field.
A proven ability to measure and analyse the effectiveness of communication strategies.
A digital-savvy communicator with a passion for leveraging technology to enhance employee engagement.
Collaborative and empathetic, with a strong focus on listening and amplifying employee voices.
An innovative thinker who can creatively use channels and tools to tell compelling stories.
Strong organisational skills with the ability to manage multiple priorities and adapt to changing circumstances.
Analytical, with the ability to translate data and employee feedback into actionable insights.
Adaptable and resilient, comfortable navigating complex environments.
A supportive leader who empowers team members to innovate and excel.
About usIrish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets.
We are proud of our culture of developing and supporting the growth and professional development of our people.
Irish Life is proud to be an Equal Opportunities employer.
We celebrate diversity of thought and perspective and want all employees to feel valued, respected, and supported.
If you require any accommodations during the recruitment process, please contact
.
ILGL supports Equal Opportunity and is regulated by the Central Bank of Ireland.
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