Vhi Multiline have a number of full-time permanent roles for the position of Product Consultant based in either Dublin or Kilkenny on a hybrid basis.
Vhi Multiline is the no. 1 provider of Travel, Dental, and International insurance in Ireland and more recently a competitive player in Life insurance. With the strong backing of Vhi Group, Multiline is embarking on a major growth strategy in both existing and new product lines which requires growing the Multiline Development team.
The Product Consultant will assist in managing and driving profitable growth in existing product lines as well as investigating new opportunities. You will play a key role in the delivery of commercial activities working closely with sales, marketing, customer service, finance, etc.
Key Responsibilities
1. Drive commercial results through delivery of product development initiatives
2. Manage product performance, develop opportunities and identify solutions to issues that arise
3. Coordinate and support the design and delivery of product developments for new and existing product lines, working with the Product, Sales, Marketing, and Underwriting teams
4. Work closely with both internal & external stakeholders to ensure timely implementation and operational roll-out of priority initiatives
5. Manage relationships with external product partners
6. Drive product innovation plans and ensure new developments are based on strong customer and market insights
7. Input into competitor analysis including product/benefit comparisons, pricing, service offering changes, SWOT analysis
8. Support Commercial Manager in design and delivery of product strategy
9. Understand customer pain points and help drive solutions, coordinating with the Multiline Voice of the Customer workstream
10. Document business processes and customer journeys, gathering content to ensure our products are supported by robust and efficient operational processes
11. Ensure products are compliant, fit for purpose and address the needs of key segments
Key Criteria
1. Third level qualification or 2+ years’ experience in relevant field
2. Proven ability to work effectively as part of cross-functional teams with significant stakeholder management requirements
3. Excellent analytical, problem-solving and research skills to assist in development and implementation of priority initiatives
4. Results orientated with the proven ability to take decisions quickly when necessary and the resilience to be challenged
5. Ability to build quality relationships with both internal and external stakeholders
6. Strong planning, organisation and communication skills
7. Demonstrated alignment to the Vhi values
Vhi is an equal opportunities employer.
Accessibility
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Reasonable Accommodations
Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process. #J-18808-Ljbffr