Our client the Competition and Consumer Protection Commission (CCPC) is seeking a Head of Unit – Accessibility (AP)
Division Overview
The Market Surveillance Division (MSD) delivers the CCPC's product safety and accessibility functions. The CCPC is the Market Surveillance Authority and the Competent Authority in Ireland for the safety and enforcement of a wide range of non-food consumer products including toys, low voltage products (i.e. electrical devices in the home), personal protective equipment in the leisure and consumer sectors, gas appliances in the home, and products coming within the remit of the EU General Product Safety Regulation. MSD is also the Market Surveillance Authority and Compliance authority for all products under the European Accessibility Act (EAA) and the Compliance Authority for some services under the EAA (e-commerce, and e-books and dedicated software). The EAA Act has been implemented into Irish law and will apply from June. MSD currently has 23 team members and is led by the Director, supported by two Deputy Directors. MSD has four Units each led by a Head of Unit : i) Customs Unit; ii) Recalls Unit; and iii) two Market Surveillance Units. A new Accessibility Unit is being established, which will focus on the implementation and enforcement of the EAA.
The Role:
The CCPC is seeking to recruit a Head of Unit for its new Accessibility Unit in the Market Surveillance Division. This role will initially be tasked with setting up the unit, including the creation of workflows, policies and procedures.
Once the Unit is established, the role will focus on enforcement of the EAA.
The Head of Unit will occupy a senior role directly involved in the leadership and management of a division that works with complex and developing issues ensuring the protection of consumers.
The Successful Candidate:
The successful candidate will be a high calibre, senior manager with relevant experience, who can bring their strong leadership and management approach to a growing regulatory division supporting the goals of a dynamic and fast-paced organisation.
In addition to the immediate appointment from this campaign, an order of merit may be established. This may be used to fill any future vacancies at the same level within this or other Divisions of the CCPC where roles have similar responsibilities and/or similar skills are required.
Key Responsibilities:
• Direct and oversee the Accessibility Unit and all related cases, investigations, inspections and enforcement under the EAA.
• Offer guidance, advice & support to team members especially regarding technical standards and communication.
• Lead, manage, supervise and support team members effectively, including performance management and identification of individual and team learning and development needs.
• Work as part of MSD's senior management team in leading a culture of continuous improvement, innovation and collaboration.
• Develop a strategy to meet the CCPC's obligations under the EAA.
• Identify best practices with a focus on future requirements and resource realities.
• Build, manage and maintain productive and positive relationships with internal and external stakeholders, including the National Disability Authority, whilst representing CCPC at external fora, which may involve national and international travel.
• Promote the Vision, Mission and Values of the CCPC that will pro-actively contribute to the CCPC achieving its strategic objectives.
• Ensure the management of reporting obligations, corporate activities and work plan development and reporting is conducted in an accurate, timely and efficient manner.
• Carry out any other additional tasks that may be assigned to deliver the business objectives of the Division and the CCPC.
• Technical/Professional
Essential:
• A Level 7 or higher on the National Framework of Qualifications or equivalent, in science, engineering, law, business, regulation or compliance or comparable professional experience in an area related to the role.
• Minimum 3 years' experience of successfully leading and managing teams.
• Strong leadership skills with proven ability to manage, develop and get the best from a team.
• Proven experience in a role requiring the evaluation and analysis of regulatory issues or; investigating or enforcing regulatory compliance.
• Demonstrable interpersonal and influencing skills including the ability to build effective internal and external stakeholder relationships.
Desirable:
• Practical experience in a regulatory, compliance, accessibility, disability or market surveillance environment
• Carrying out regulatory inspections or investigations;
• Risk management principles and tools;
• Progressing enforcement actions and/or prosecutions;
• Interpreting legal and/or policy frameworks
• Interpreting technical documentation and standards
• Experience of successfully developing and implementing business strategy and/ or change programmes.
• Knowledge of governance and risk.
• Project Management and/or case management experience.
• Experience of working across agencies and/or in an international environment and networks.
• Full clean Irish driving licence with access to a car.
Application Process:
In order to apply for this opportunity, candidates must submit the application form for this opportunity before the closing date for applications.
The application from can be found here:
To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and a cover letter (maximum one page), which demonstrates how you meet the criteria for the role.
Applicants should note that canvassing will result in your exclusion from the process.
The deadline for applications is 3pm, Tuesday 22nd April
Should you have any queries, please contact .