IT Support Technician Excellent opportunity to join a thriving company in Co. Galway. The IT Support technician will provide user deskside support for our Client's employees Key Responsibilities: Set up user devices with email accounts and various other software packages. Install and configure appropriate software on a per user basis Set up user workstations, including monitor mounts & peripherals Ensure security and privacy of networks and computer systems are kept updated Provide support documents to users on various IT processes Organize and schedule upgrades on user devices without disrupting workflow Perform troubleshooting to resolve network or computer related issues Provide remote support to Global team members Key Requirements: Degree in Computer Science, engineering, or relevant field 2-3 years experience serving in a Help Desk or IT Support function Microsoft Windows, Office 365, Azure, SharePoint and Networking experience essential Full driver's license Excellent problem-solving & communication skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional) For further information please contact Loretta Flynn Skills: desktop support IT Support technical support helpdesk support