Project Manager - Dynamics 365
A full-time, 2-year fixed term contract position is available with a leading organisation.
The role of the Project Manager is to oversee end-to-end Dynamics 365 projects, focusing on Customer Service and Business Central.
Duties:
* Project Leadership: Lead and manage end-to-end Dynamics 365 implementation projects, coordinating resources, timelines, and deliverables to ensure successful execution.
* Stakeholder Communication: Act as the primary point of contact for stakeholders, providing clear communication, project updates, and risk management throughout the project lifecycle.
* Data Management: Manage data integration efforts ensuring secure and efficient data migration, transformation, and storage.
* Reporting and Analysis: Utilize PM tools to create customized dashboards and reporting for project tracking and decision-making.
* System Deployment: Oversee deployments in Dynamics 365, Customer Service, and Business Central, ensuring they are aligned with the organisation's needs and compliance requirements.
* Documentation: Maintain documentation and project information, creating a reliable knowledge base for current and future projects.
* Methodology Application: Apply project management methodologies such as PMP and PRINCE2 to maintain project structure, streamline workflows, and manage risks effectively.
* Team Collaboration: Facilitate cross-functional team collaboration, providing leadership, guidance, and technical expertise to ensure project alignment with business objectives.
* Post-Implementation Review: Conduct post-implementation reviews to identify areas for improvement and capture lessons learned for continuous improvement in future projects.
Essential Criteria:
* Bachelor's degree or higher in a related field.
* Proven experience in Dynamics 365 project management, with a strong understanding of Customer Service and Business Central.
* Proficiency in Power Platform tools, including Power BI, and experience creating automated workflows for enhanced project management.
* Solid background in data integration and management.
* Experience with Share Point for documentation, collaboration, and project resource management.
* Certification in project management, such as PMP or PRINCE2.