AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries.
Skills and attributes
* Claims Management
Description
Title: Claims Handler
Location: Dublin – Central location based in Temple Bar
(Hybrid – Remote working Mon/Fri every week)
Position Overview
This is a customer-facing role to efficiently manage a portfolio of A&H, warranty, and property claims within prescribed service and technical standards. To agree on the settlement of claims in accordance with policy terms and conditions and within your own authority levels, ensuring such settlements are achieved efficiently, accurately, and timely. Where appropriate, undertake the recovery of our outlay from the third-party insurer.
The role:
1. Handles claims in line with authority limits and adheres to organizational referral procedures.
2. Works within the parameters of any service standards or service level agreements with other claims management service organizations (e.g., outsourcers and third-party administrators).
3. Identifies and manages potential conflicts of interest in line with organizational policies and procedures.
4. Investigates circumstances and obtains all relevant information to bring about a timely liability decision.
5. Manages external experts, including but not limited to Claims Legal panel and barristers, maximizing effectiveness of advice and minimizing costs/leakage.
6. Ensures optimum claim settlements through overall portfolio strategy, specific case tactics, business acumen, and strong negotiation skills.
7. Other duties may be assigned in order to meet the ongoing needs of the organization.
We’d love to hear from you if:
1. You have a Business or legal qualification (preferable).
2. Excellent and timely communication skills, including face-to-face and written presentation.
3. Very strong analytical skills including the ability to review, reconcile, and process quickly.
4. Flexibility of personality to work closely with all stakeholders and clients and negotiate business aims successfully.
5. Strong negotiation skills, with real-time experience in adversarial scenarios.
While some of the above qualifications are essential, we are also interested in your application if you do not tick every box. We pride ourselves on hiring candidates with a diverse range of qualifications/backgrounds.
In addition to a salary that reflects the skills and experience you bring to the role, we’ll give you:
1. A great culture & environment to work in.
2. Additional days off each year as ‘AmTrust days’ (up to 12 extra days per year).
3. Private health insurance for you and your family.
4. Life Assurance Cover – 4 times your basic salary.
Ready to take your insurance career to the next level with AmTrust? Apply today!
AmTrust International is an Equal Opportunity Employer.
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