Sales Advisor - Foods - Athlone
Weekly Hours: 20 Hours
Work Schedule:
1. Week 1: 14:00 – 19:00 (Sun, Mon, Tues) | 15:00 – 20:00 (Wed) | Flexi: 11:30 – 14:00 (Thurs, Fri, Sat) | 12:30 – 15:00 (Thurs, Fri, Sat)
2. Week 2: 14:00 – 19:00 (Sun, Mon, Tues) | 15:00 – 20:00 (Wed) | Flexi: 11:30 – 14:00 (Thurs, Fri, Sat) | 12:30 – 15:00 (Thurs, Fri, Sat)
3. Week 3: 14:00 – 19:00 (Sun, Mon, Tues) | 15:00 – 20:00 (Wed) | Flexi: 11:30 – 14:00 (Thurs, Fri, Sat) | 12:30 – 15:00 (Thurs, Fri, Sat)
4. Week 4: 14:00 – 19:00 (Sun, Mon) | 15:00 – 20:00 (Tues) | 14:00 – 19:00 (Wed) | Flexi: 11:30 – 14:00 (Thurs, Fri) | 12:30 – 15:00 (Sat)
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in-store and through all digital channels.
Key Accountabilities
The Key Accountabilities describe the activities you will do within your role:
Customer
* Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours.
* Always put the customer first and prioritise customer before task.
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
* Involvement in Plan A activity to support store and local community initiatives.
Selling
* Sell confidently to customers using your knowledge of products and services to sell more in-store and through all digital channels.
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
* Actively take part in store events to achieve selling targets.
* Create selling opportunities at all service points.
Store
* Understand the store business priorities and play your part in improving store performance.
* Follow safe and legal working practices.
* Make every penny count by working productively and minimising losses throughout the store.
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
Team
* Adapt and work flexibly across the store and support your colleagues to meet customer and business needs.
* Own your personal development, continuing to look for opportunities to grow your knowledge.
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
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