Job Summary
This is a key support role within the Head of Service Office, providing administrative assistance to senior managers and colleagues across Primary Care services. The successful candidate will be responsible for managing correspondence, data requests, and coordinating various meetings and events.
Responsibilities
* Organise and manage correspondence into the Head of Service Office, drafting responses as required.
* Manage data requests across Primary Care services from various stakeholders, including dissemination, collection, and collation of data responses.
* Record and report incidents using NIMS systems.
* Schedule and coordinate meetings across the HOS Team, including minute taking.
* Coordinate and track Parliamentary Questions and Representations, and responses from public representatives.
* Track financial and HR data, and KPI and performance data.
* Manage information gathering and reporting for Quality, Health & Safety, including emergency and crisis responses.
* Manage archiving and filing as required.
Competencies
* Professional Knowledge & Experience: Demonstrates knowledge and experience relevant to the role, with excellent computer skills and ability to work in line with policies and procedures.
* Planning and Managing Resources: Demonstrates ability to plan and organise workload effectively, setting realistic goals and time-scales.
* Commitment to a Quality Service: Demonstrates commitment to providing a quality service, with strong customer service skills and flexibility in a changing work environment.
* Evaluating Information, Problem Solving & Decision Making: Demonstrates numeracy skills, ability to evaluate information, and make effective decisions.
* Team working: Demonstrates ability to work on own initiative and as part of a team, contributing to a positive team spirit.
* Communication & Interpersonal Skills: Effective communication skills, including presentation, written communication, and interpersonal skills.