Operations Administrator
10-month contract in Dublin, Ireland
Zurich Life Assurance plc seeks a highly motivated Operations Administrator to focus on delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills and be able to work effectively in a dynamic environment handling queries and requests related to various products.
Your Role:
As an Operations Administrator, your key responsibilities include:
* Ensuring customer satisfaction is a top priority.
* Processing client/member requests through the new business stage/life cycle of their policies, adhering to product rules and company processes.
* Handling client/members, brokers/employers, and other stakeholders over the phone.
* Collaborating with other business areas, such as Sales, Propositions, and Compliance, to improve operational efficiency.
Requirements:
* Good working knowledge of Microsoft Word, Excel.
* Third-level qualification in a relevant field.
* Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements.
* Previous administration experience an advantage.
* Excellent attention to detail and interpersonal skills.
* Ability to work in a dynamic team environment and meet tight deadlines.
About Zurich:
Zurich is one of Ireland's leading insurance companies, providing a range of general insurance and life insurance products and services. With over 1,000 employees across Dublin and Wexford, we offer flexible working models and opportunities for further training and development.
Our Culture:
We foster a culture of diversity and inclusion, promoting equity among our professionals regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc. We value acceptance, diversity, and team spirit, offering a strong brand with a global presence in 210 countries and territories.