Project Coordinator - Content 6 Month Contract
Cpl Marketing Recruitment are seeking a Project Coordinator to join a Global Tech Company on a 6-month contract.
As a Project Coordinator, you will work within the Digital Customer Success team and collaborate with diverse, global, cross-functional project teams to create, write, and review customer-facing content for priority initiatives. This will include reviewing GenAI written content, ensuring grammar, punctuation, tone-of-voice, and accuracy, as well as creating new content, copy, blog posts, presentations, or articles, ensuring alignment with brand guidelines, product information, and tone-of-voice.
Responsibilities:
1. Provide content review and testing support for customer communications developed by generative artificial intelligence models.
2. Review new content generated by GenAI by focusing on the user details and context, and fixing inaccuracies to respect the overall theme and intent of the messaging.
3. Create new content for digital customer success initiatives and/or customer-facing experiences, following brand guidelines, tone-of-voice, and ensuring thought leadership or product information accuracy.
4. Ensure style guides and language syntax requirements are met by resolving inconsistencies and errors in grammar, spelling, punctuation, and copy design.
5. Source and validate all copy components such as resources, links, videos, and email copy.
6. Follow established workflows to consistently track and report any inaccuracies to technical teams and support testing/content review sprints.
Qualifications required:
1. Native or fluent English speaker.
2. Bachelor’s degree in journalism, Marketing, PR, Arts, or another related field.
3. Proven experience as a writer/editor, copywriter, journalist, or content tester.
4. Experience with Generative-AI content creation (e.g., prompt building) and content management (e.g., prompt refinement or output reviewing).
5. Experience with cross-functional collaboration.
6. Attention to detail and experience managing fast-paced projects.
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