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This stylish hotel in Co Meath featuring recently refurbished bedrooms is a particular wedding favourite. They now seek a Deputy Hotel Manager to ensure the smooth daily operations of the hotel, with a particular responsibility for the Bar and Club. General responsibilities will include assisting the General Manager with the overall planning, organising and control of all departments within the hotel, keeping him/her informed daily of any issues/incidents.
Daily duties include:
* Promote the hotel’s customer care policy at all times
* Maintain a high standard of personal hygiene and grooming
* Attend weekly HOD meetings and follow up on any outstanding issues from week to week
* Floor walk of each area of the hotel, ensuring all standards are maintained
* Effectively communicate with all managers, supervisors and senior staff on a daily basis
* Manage the Porter department, provide training when needed to improve standards
* Manage the Accommodation department, daily inspection of all rooms
* Oversee the float management system and ensure all procedures are followed
* Focus on daily room occupancy figures, VIPs, groups, no-shows, Conference & Banqueting events, restaurant bookings, bar numbers and figures for lunch, complaints etc.
* Carry out weekly room spot checks
* Carry out any reasonable requests by senior management
* Oversee and approve departmental rosters
* Have visible floor presence during busy periods of the day/VIP visits/break coverage etc.
* Oversee the running of all functions, in particular weddings and any VIP events
* Assist with wedding show rounds and provide coverage for C&B dept as required
* Deal with any guest complaints or queries that cannot be resolved at departmental level
* Assist with any emergency situations in an efficient and professional manner
* Act as hotel’s Health & Safety Officer
The ideal candidate will have at least three years’ experience in a senior hotel operations role and will be a total hotel expert with experience across various hotel departments, strong bar knowledge in particular. Must be a proven team leader with excellent communication and motivational skills. Will demonstrate excellent service standards and a genuine guest-focused approach. Further key attributes include:
* Excellent organisational skills
* Keen financial acumen
* Familiarity with various hotel systems/PMS
* Positive leadership skills
* A genuine love of hospitality
Send in your CV today to apply for this role!
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