About the Role and Our Team
Historic Royal Palaces is a team of people who love and look after six of the most wonderful palaces in the world and their magnificent historical gardens.
Job Summary
We are recruiting for a Business Administration (Maintenance and Facilities Coordinator) Apprentice at Hillsborough Castle and Gardens, giving you a fantastic opportunity to grow your Facilities and Administration skills whilst working at the beautiful Hillsborough Castle and Gardens.
About the Job
Main Responsibilities
* To assist with the delivery and provision of a quality and cost-effective planned, routine, and reactive building fabric and M&E maintenance service in the continuing provision of a safe, functional, and attractive environment for our visitors and staff.
* Support in maintaining the building fabric to an exemplary standard and the servicing of plant and equipment ensuring legal compliance.
* Assisting the Maintenance Contracts Manager in arranging maintenance works, liaising with external contractors and consultants.
Duties and Tasks
1. Ensuring that maintenance work is allocated and recorded in a timely fashion and to assist in organising work and informing internal stakeholders so that works are carried out with minimum disruption.
2. Whilst studying towards your apprenticeship you will also:
* Assist in the management, administration, and implementation of all aspects of the Maintenance service as directed by the Maintenance Contracts Manager / Maintenance & Facilities Manager.
* Ensure the visitor facilities continue to be provided with an exemplary visitor experience.
* Co-ordinating various works as directed by the Maintenance Contracts Manager.
* The upkeep of our maintenance software system, raising purchase orders and receipting of invoices.
* To deal with helpdesk queries and raise and issue work orders through the in-house CAFM system.
* Regular inspections of visitor facilities for their continual good operation and upkeep.
* Identifying maintenance needs and priorities through surveys and inspections, recording information and reporting to the Maintenance Contracts Manager.
* To assist in the organisation, planning, co-ordination, and monitoring of maintenance works to minimise disruption to visitors, staff, and residents.
* Maintain high presentation standards at all times prior to, during, and following maintenance works.
* Strong effective liaison and communication to all staff, third parties, contractors, and visitors, providing informative and timely reporting and feedback.
* To obtain and file all required works completion sheets, compliant data, certifications etc.
* To be willing to support other HRP events in the occasional working outside of normal working times.
Requirements
* You must be 18 years old or over on 1st September 2025.
* Live in UK (resident in country role is based).
* You must not have completed a degree or equivalent level qualification in the UK or elsewhere and not already be in full-time education.
* You must have a minimum of Level 2 in Maths and English