Our client is an industry-leading financial services company and they currently have an exciting opportunity for a Tax Administrator to join their team. This position has an initial fixed end date with the possibility of extension.
Key Responsibilities:
* Assist with tasks assigned by the Team Leader and senior team members.
* Manage, process, scan, record, distribute, and file large volumes of daily documentation.
* Prepare tax breakdowns and WHT reclaims.
* Escalate issues promptly as needed.
* Collaborate with relevant contacts to provide excellent service, addressing queries and escalating when necessary.
* Ensure awareness and adherence to service level agreements.
* Support the team in exceeding client expectations and requirements.
* Build strong relationships within and across teams, offering assistance when needed.
* Review and identify opportunities for process automation or workflow improvements.
Requirements:
* Bachelor's degree in Business/Tax or similar field.
* Ability to work under pressure and successfully deliver to tight deadlines.
* Demonstrated client servicing capabilities and excellent communication skills.
* Must be resilient to pressure and have the ability to adapt quickly.
* Achieve accuracy and attention to detail.
* Numerically competent with strong problem-solving and analytical skills.
* Proficient in core IT skills – Excel, MS Office, Word etc.