Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a substantial retail presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation.
About Us
We partner with local family farms to produce world-class dairy products, ensuring every step of our value chain reflects our commitment to excellence. With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of market-leading dairy brands.
Our Values
We value courage, ownership, inclusiveness, open-mindedness, and an enterprising spirit through success. Our team is dedicated to shaping the future of dairy while meeting the diverse needs of our farmers, customers, and communities.
The Role
We are recruiting for a Customer Care Specialist to join our Kerry Dairy Ireland team in Listowel on a 6-month fixed-term contract. The ideal candidate will have excellent communication and interpersonal skills, with the ability to integrate and work effectively with others in a changing environment.
Key Responsibilities
* Maintain professional, timely, and effective communication with our customers.
* Responsible for all aspects of account administration, account queries, and commercial support.
* Develop and maintain strong relationships with all customers by effectively managing customer accounts.
* Maintain up-to-date knowledge of products, customers, processes, and suppliers.
* Build strong relationships with the rest of the supply chain and all departments.
Qualifications and Skills
* Excellent communication and interpersonal skills.
* Ability to integrate and work effectively with others in a changing environment.
* High level of attention to detail and strong organisational, analytical, problem-solving, and administrative skills.
* A team player.
* A strong desire for continuous learning and a desire to grow professionally.
About the Company
Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. We are proud to be a leading player in the global dairy industry, committed to excellence and growth.