Facilities Assistant Team Operations | Contract type Permanent About Mitie Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development over 1,000 employees. Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognize our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day. Key Responsibilities: Providing proactive support in delivering a wide range of services to the client and its customers throughout its business operations. To adopt high level of flexibility to change as the requirement becomes necessary. Carry out ad-hoc janitorial work as requested by the Client or by the Mitie FM Help maintain the upkeep of the building. Report any issues or problems to the Client facilities. Assist Facilities team onsite. Assist AV Specialist onsite. Respond to Facilities Helpdesk calls and complete dockets on time. Set up rooms for meetings and rearrange afterwards. Set up spaces required for the events onsite. Support office relocations moves and office re-layouts. Support PPM activities, Energy, Wastes and Cleaning checks across the site. Maintain open office areas in good order. Installing monitors, desks and any other piece of equipment or furniture as required by client. Carry out any reasonable work request made by your line manager in which you are deemed competent to do so. About you: 2 years' experience in a similar facilities role PC literate - basic understanding of PC use, email, system information, document updating. Attention to detail & concentration required. Ability to work on own initiative. 'Can do Attitude. Reliable Excellent communication, interpersonal and organisation skills The ability to communicate effectively, both over the telephone and face to face is essential. Planning and organisational skills are also required as the role requires balancing many different duties and being able to prioritise. Ability to accurately complete tasks, assignments & responsibilities in a timely manner Experience working within a fast-paced office environment. Dependable and flexible, able to work independently as well as part of a team. A basic understanding of good health & safety practices Company Benefits: 22 days annual leave Free virtual GP service Access to our Employee Assistance Programme (EAP) Mi Recognition (Thanking employees for a job well done ranging from £25 - £250) Talent Referral Scheme (Earn £100 - £3000 for referring a friend to Mitie) Long service awards (Ranging from £50-£300) Mi Deals (Fantastic savings at high street stores) Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount) Educational Support Learning & development (access to 200 courses on our L&D platform. This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holders role and/or the needs of the business Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices. Skills: Facilities Assistant Facilities Maintenance