Job Title: Office Administrator (Part-Time/Permanent)
Location: Curragh Foods, Kildare
Job Overview:
Curragh Foods is seeking a motivated and reliable individual to join our office administration team on a part-time, permanent basis. This is an exciting opportunity for someone with strong customer service skills and administrative experience to support our day-to-day office operations. As part of a friendly and dynamic team, you will be the point of contact for our customers, ensuring smooth communication and efficient processing of orders, invoices, and other administrative tasks.
Key Responsibilities:
* Customer Interaction: Manage daily communications with customers via email, phone, and text. Provide prompt and friendly responses to customer inquiries, ensuring excellent service at all times.
* Order Processing: Place orders with a range of suppliers in a timely manner, ensuring accuracy and efficiency.
* Invoice Management: Process and manage invoices, ensuring all records are accurate and up-to-date.
* Telesales Support: Assist with telesales duties as required, proactively reaching out to customers and offering our products and services.
* Team Collaboration: Work closely with the rest of the team to ensure smooth operations across all administrative functions, supporting colleagues as needed.
* Cover for Annual Leave: Provide support during colleagues’ annual leave and periods of absence, ensuring continuous workflow.
* System Management: Use office software, including Sage, Outlook, and other tools to manage tasks effectively (experience with Sage is preferred but not essential).
Key Skills and Qualifications:
* Customer-Friendly Approach: Excellent communication skills, with the ability to maintain positive relationships with customers.
* Administrative Experience: Previous experience in an office or administrative role is preferred.
* Attention to Detail: Strong organizational skills with a keen eye for detail in managing orders and processing invoices.
* Team Player: Ability to work effectively within a team environment and contribute to the smooth functioning of office operations.
* Technical Skills: Experience using Sage, Outlook, and similar office software is an advantage but not required.
* Flexibility: Ability to adapt to changing workloads and provide cover during staff absences.
Key Attributes:
* Professional and Customer-Focused: A courteous and approachable demeanor, both on the phone and via email, ensuring customers feel valued and supported.
* Proactive and Reliable: Able to manage tasks independently and ensure deadlines are met.
* Adaptable: Comfortable in a fast-paced, varied role with changing priorities.
* Team-Oriented: Willingness to contribute to the overall success of the team and the company.
Work Schedule:
This is a part-time role with flexible hours, including the possibility of covering staff annual leave and other absences as needed.
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