As a Business Relationship Manager and Strategy Lead for the applications team, you will play a crucial role in ensuring the good health and management of our system.
Your main objective will be to monitor system and support metrics, train others, and lead continuous improvement initiatives to optimize system or process performance.
Main Responsibilities
* Participate in multi-functional site IOPS teams to identify departmental goals, objectives, and metrics in alignment with IOPS IT strategy
* Provide technical mentorship for IOPS IT organisation
* Ensure all activities are in compliance with applicable regulatory guidelines and all Regeneron procedures and policies
* Bld monitoring metrics for the business, oversee major and minor improvement schedules, and collaborate with appropriate IOPS or Corporate IT Teams to implement actionable process improvements
* Oversee all aspects of application, including configuration, development, and upgrades
* Follow the methodologies and standards for IT project documentation and implementation, which includes guidelines, procedures, standards, and monitoring for organisational compliance
* Collaborate with the IOPS IT team and applicable vendors to develop and drive a strategic roadmap related to the application
* Partner with business partners to develop and deploy system functionality to applicable user communities. Mentor and develop IOPS IT staff
* Manage and coordinate a small staff of specialists on department projects and initiatives
* Recommend, negotiate, and maintain training vendor contracts and ensure relationships are led in an effective manner
* Lead continuous improvement of GMP training programs, including the methodologies for delivery, maintenance, and tracking of all GMP training, such as Standard Operating Procedure (SOP) training assessment and on-the-job training (OJT), through Kaizen and other modern continuous improvement approaches
* Maintain good relationships with key business leaders to ensure acceptance and operational applicability of key processes and programs
You may be a great fit for this role if:
* You have knowledge and experience of using Oracle
* You possess strong problem-solving skills
* You have excellent analytical, written and oral communication skills
* You have proven project management skills and can work in a GMP/GXP environment
Requirements
* BS/BA degree in Information Technology or related field required
* Minimum of 8+ years of dynamic industry/relevant experience or equivalent combination of education and experience