Senior Revenue Operations Analyst
We are partnering with a fast-growing SaaS Company in the Ag Tech sector, providing innovative solutions to thousands of customers worldwide.
Key Responsibilities:
* Data & Insights: Collect, analyze and interpret large datasets to monitor key business metrics such as lead generation, sales pipeline health, customer acquisition cost (CAC), lifetime value (LTV), and churn.
* Develop comprehensive reporting tools and dashboards to provide real-time visibility into performance.
* Conduct deep-dive analysis into customer behavior, sales funnel performance and marketing campaign effectiveness to identify opportunities for growth.
* Use AI and predictive analytics to forecast future trends and guide long-term strategic planning.
* Provide stakeholders with clear recommendations that drive business outcomes, not just reports.
Revenue Forecasting & Performance Tracking:
* Design automated revenue performance reporting systems to track pipeline velocity, lead conversion rates and customer retention.
* Work closely with Finance to build accurate revenue forecasts using historical data, sales trends and business objectives.
* Present insights to senior leadership, translating complex data into clear strategic recommendations.
* Identify revenue leakage points and recommend solutions to increase sales efficiency and profitability.
Process Optimisation & Automation:
* Identify inefficiencies in lead-to-cash workflows and implement data-driven process improvements.
* Streamline sales, marketing and customer success processes to reduce bottlenecks and increase efficiency.
* Automate repetitive tasks to enhance data accuracy and free up time for high-impact activities.
* Collaborate with GTM teams to develop best practices for sales operations, ensuring a seamless customer journey from lead to renewal.
Technology & Systems Management:
* Oversee and optimise CRM and marketing automation tools to ensure smooth operations.
* Ensure data integrity across all systems by regularly auditing and maintaining clean, high-quality data.
* Implement advanced analytics tools, models and reporting frameworks to drive decision-making.
* Improve data integration between key platforms to create a unified view of customer interactions.
KPI Monitoring & Strategic Impact:
* Track and monitor key revenue performance indicators to ensure alignment with company goals.
* Regularly review and analyse performance against targets, identifying areas for improvement.
* Create custom reports for different stakeholders, providing them with relevant and actionable insights.
* Ensure leadership has a clear, data-driven view of company performance, enabling better decision-making.
Requirements:
* Proven experience in a Senior data-driven role in a SaaS and/or high-growth environment.
* Knowledge of SQL or other data analysis languages/tools.
* Advanced proficiency in Excel (complex formulas, pivot tables).
* Expertise in data visualisation tools (Preset/Superset, Tableau, Power BI).
* Deep expertise in data analysis, with experience in managing systems such as Hub Spot, Intercom or similar platforms.
* Business-Focused: You understand the bigger picture and use data to influence strategy, not just report on metrics.
This is a great opportunity to work from home with a talented team.