HSE Out of Hours Telephone Triage Nurse Required
We are seeking a Registered General Nurse (RGN) to join our team in Limerick City.
The successful candidate will be responsible for triaging patients over the phone, providing initial assessments and advice, and escalating complex cases to other healthcare professionals as needed.
Key Responsibilities:
* Triage patients over the phone, using clinical judgment to assess their condition and provide appropriate advice.
* Provide initial assessments and care plans for patients, including referrals to other healthcare services as necessary.
* Work collaboratively with other healthcare professionals, including GPs and A&E staff, to ensure seamless care coordination.
* Develop and maintain knowledge of local healthcare services and referral pathways.
* Participate in ongoing training and professional development to stay up-to-date with best practices in telephone triage and patient care.
Requirements:
* 5+ years of experience as a Registered General Nurse (RGN) with a strong background in telephone triage.
* Experience working in out-of-hours or emergency settings is highly desirable.
* Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare colleagues.
* Strong clinical judgment and decision-making skills, with the ability to prioritize complex cases and make sound decisions in high-pressure situations.
* Proficiency in Microsoft Office and electronic health records systems.
Working Hours:
* Ongoing evening, weekend, bank holiday, and overnight shifts required.