Mount Juliet Estate, a Marriott Autograph Collection Property and certified Great Place to Work, has a fantastic vacancy for a Seasonal Course Ranger to join our exceptional award-winning Golf team.
General Duties:
* Be familiar with sales and promotional activity and upsell at every possible opportunity.
* To be stationed at the starters hut on the 1st tee during busy days or on course.
* Provide a friendly and courteous service at all times.
* Give the guest your full attention and a warm smile.
* Answer the phone/radio or internal telephone as per Company standard of performance.
* Handle any guest complaints in a professional and prompt manner, ensuring guest satisfaction is achieved. Management and supervision to be informed at all times if any such issues arise.
* Communicate course rules and etiquette in a warm and friendly manner.
* Follow through on starting times throughout the day, trying to keep on time to the best of your abilities.
* Have a thorough knowledge and understanding of all standards of performance and delivery on the golf course.
* Ensure a professional, friendly and courteous service to all guests and golfers throughout your shift. Provide information on course events or maintenance programs that have happened so guests are aware of any on-course issues that may arise.
* Ensure collection and delivery of nearest the pins and longest drive markers at all times for correct groups.
* Replenish Tees/Cards and Pitchforks on 1st and 10th tee on a regular basis.
* Carry out ad-hoc duties across the golf course as required.
Benefits Include:
* International Hotel discounts
* Staff Meal
* Uniform
* Complimentary Health Club Access
This is an excellent opportunity for you to progress your career in the luxury hotel industry with a supportive and ambitious employer. We look forward to hearing from you!
Mount Juliet Estate is an Equal Opportunity employer.
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