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The Team
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.
We are looking for a Senior Account Manager to join our UKI Grocery Team. This is a great opportunity to become a critical member in one of the fastest growing divisions at Deliveroo.
The Role
This role will be focused on growing our grocery proposition in Ireland. You will be involved in scoping the strategic direction of grocery in Ireland and looking to expand through signing some of the largest Irish grocers.
You will also manage relationships with a small number of our top grocery partners in Ireland, including being the day-to-day contact between them and Deliveroo, communicating their needs to internal teams, helping your partners grow their business on the Deliveroo platform and developing the ‘best in class’ value proposition for our customers.
What you’ll be doing
* Maintaining and growing relationships with a small number of our top Grocery partners in Ireland.
* Reaching out to new prospect partners, pitching and negotiating commercial deals.
* Onboarding new partners and sharing best practices.
* Driving partner performance by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities.
* Managing marketing and promotions planning for our grocery partners as they scale on the platform.
* Ensuring that we are developing an attractive value proposition for customers, including selection, promotions, pricing and service levels.
* Owning the execution of grocery site roll-outs as we scale the proposition.
* Representing Deliveroo across your partner’s organisation, and ensuring that our internal stakeholders are supporting where appropriate.
Requirements:
* 4-5 years’ experience in an account management or commercial role. Experience in, or working with, online or offline grocery retail is preferable.
* Partner obsessed, with effective relationship building, organisation and communication skills.
* Confident working with and analysing data.
* Able to create ideas and strategies to drive growth of our joint business with our partners.
* Collaborative team player who is able to get the best out of the people around you.
* Experience in working in a dynamic high-growth company is preferable.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
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A competitive and comprehensive compensation and benefits package includes:
1. Food
o Free Deliveroo Plus: free delivery and access to special offers.
o Team lunches from the best local restaurants.
2. Compensation
o We aim to pay every employee competitively for the role they are performing in their respective location.
o Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.
o Up to 4% matched pension contributions.
3. Equity
o Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
4. Time away
o 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
o Enhanced sick pay upon passing probation.
o One day of paid leave per year to volunteer with a registered charity.
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