Sodexo seeks a dynamic PPP Team Lead and Coordinator to oversee customer service functions and administrative operations for Public-Private Partnership contracts across Ireland. This role presents an opportunity to drive efficiency and enhance client satisfaction within the Schools and Universities segment, making a positive impact in educational environments.
As part of a dedicated team, you will ensure seamless site-based operations, coordinate helpdesk support, and manage recruitment needs across PPP contracts. This position is ideal for a proactive problem solver who excels in a collaborative setting and is committed to delivering exceptional results every day.
Key Responsibilities:
Administrative Support
• Assist the Contract Manager with key administrative tasks and project updates.
Site Coordination
• Coordinate site schedules and provide support to site-based Facilities Managers.
Helpdesk Management
• Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service.
Recruitment Support
• Support recruitment activities for various contract needs across multiple sites.
Project Management
• Maintain accurate project records and manage multi-site responsibilities.
Compliance and Safety
• Uphold health, safety, and compliance standards as per statutory and company requirements.
Customer Focus
• Foster a professional, solution-oriented image to clients, staff, and colleagues.
Requirements:
Experience
• Proven experience in an administrative or customer support role, ideally within Facilities Management.
Skillset
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
• Excellent problem-solving abilities and decision-making skills.
• Clear communication skills and the capacity to work independently and collaboratively.
• IT literacy and confidence in using various software platforms.
What We Offer:
Working with Sodexo offers more than a job – it's a chance to be part of something greater. You'll join a company and team that values you and allows you to thrive in your own way. In addition, we offer:
Flexible Work Environment
• A flexible and dynamic work environment.
Competitive Compensation
• Competitive compensation.
Ongoing Development
• Access to ongoing training and development programs.
Growth Opportunities
• Opportunities to grow within the company.
Disability Confident Leader Employer
We are a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfil their aspirations.