Job Description
We are seeking a talented Systems Developer to join our Belfast-based Centre of Excellence and drive operational excellence within our Enterprise Service Management platform.
Key Responsibilities:
* Develop and manage Service Now applications (ITSM, ITBM, ITOM, etc.).
* Analyze and improve processes aligned with ITIL best practices.
* Collaborate with cross-functional teams to support platform development and enhancements.
Ideal Candidate:
* Hands-on experience with Service Now development and administration.
* Strong understanding of ITIL processes and enterprise service management.
* Background in application design, support, and process automation.
About Us
This is an exciting opportunity to be part of a dynamic, forward-thinking team within a global organization.