Within this role you will be a Business Relationship Manager and Strategy Lead for the applications team. The main objective is to ensure good health and management of the system through the monitoring of system and support metrics, training, and leading continuous improvement initiatives for system or process optimisation. This position will focus on driving positive user experience, usability, process performance and operational support of the application as well as identifying central initiatives.
As a Principal IT Applications Analyst, a typical shift might include, but is not limited to, the following:
1. Participating in multi-functional site IOPS teams to identify departmental goals, objectives, and metrics in alignment with IOPS IT strategy
2. Providing technical mentorship for IOPS IT organisation
3. Ensuring all activities are in compliance with applicable regulatory guidelines and all Regeneron procedures and policies
4. Building monitoring metrics for the business, overseeing major and minor improvement schedules, and collaborating with appropriate IOPS or Corporate IT Teams to implement actionable process improvements
5. Overseeing all aspects of application, including configuration, development, and upgrades
6. Following the methodologies and standards for IT project documentation and implementation, which includes guidelines, procedures, standards, and monitoring for organisational compliance
7. Collaborating with the IOPS IT team and applicable vendors to develop and drive a strategic roadmap related to the application
8. Partnering with business partners to develop and deploy system functionality to applicable user communities. Mentors and develops IOPS IT staff
9. Managing and coordinating a small staff of specialists on department projects and initiatives
10. Recommending, negotiating, and maintaining training vendor contracts and ensuring relationships are led in an effective manner
11. Leading continuous improvement of GMP training programs, including the methodologies for delivery, maintenance, and tracking of all GMP training, such as Standard Operating Procedure (SOP) training assessment and on-the-job training (OJT), through Kaizen and other modern continuous improvement approaches
12. Maintaining good relationships with key business leaders to ensure acceptance and operational applicability of key processes and programs
This role might be for you if:
1. You demonstrate knowledge and experience of using Oracle
2. You possess strong problem-solving skills
3. You have excellent analytical, written and oral communication skills
4. You have proven project management skills and can work in a GMP/GXP environment
To be considered for this position you must have a BS/BA degree in Information Technology or related field required along with a minimum of 8+ years of dynamic industry/relevant experience or equivalent combination of education and experience.
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