We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from. This UX Lead role sits within the digital team which aims to position daa as the leader in airport industry B2C digital channels, using customer centric technologies to drive non-aeronautical revenues and a seamless passenger experience. Develop and drive the overall UX strategy and vision for Labs to ensure an exceptional digital passenger experience Ensures high level of UX standards applied across all future digital projects within the organisation Conduct user research and usability testing to inform digital design decisions. Create and oversee the development of user flows across multiple projects. Collaborate with digital, innovation and development to ensure a seamless user experience. Analyse user feedback and data to continually improve the user experience. Ensure consistency and quality across all UX deliverables. daa has established a new digital, IT and innovation engine called daa LABS, with an ambitious mission to deliver a great connected digital airport experience for passengers and grow value for Dublin Airport, Cork Airport, ARI and daa International. Were seeking an experienced UX Lead to join the Digital team at daa Labs. This is a very exciting time to join the Digital team at Labs as we start the transformation of our B2C digital passenger experience. Experience Extensive experience in UX design and research. Deep understanding of user-centered design principles. Experience with user research / usability testing. Skills Analytical mindset with proficiency in data analysis Excellent project management skills Excellent communications skills essential Formal Education Qualifications Bachelors or Masters degree in related field In this role the person might be required to work additional hours or weekends if required to support the critical phases of project. daa is an equal opportunities employer committed to celebrating diversity & inclusion and recognising the value that difference can bring, both for our business and for our people. We encourage applications from candidates with diverse backgrounds, perspectives, and experience. We ensure our recruitment process is accessible to all and offer reasonable accommodations to applicants at all stages of the selection process. Skills: Analytical mindset Project Management skills Communication skills Benefits: Parking Pension See Description Staff discount