Team Leader
We are passionate about celebrating our customers' life moments and now seek a Team Leader to join our successful cardfactory family.
With a focus on customer experience and operational excellence, our Team Leaders drive the success of our stores.
You will support your Store Manager in delivering commercial growth and develop a team culture centered around exceptional customer service.
Main Responsibilities
* Support Store Manager in achieving commercial growth goals
* Develop a team culture focused on customer satisfaction
* Lead store teams in the absence of the Store Manager
* Ensure great standards and exceptional service are delivered daily
The Ideal Candidate
You will be passionate about celebrating customers' life moments, customer-centric, and driven to deliver excellent service.
* Good leadership skills and a positive approach
* Comfortable reviewing store performance data
* Commercially minded
* Engaging and enthusiastic team player
About Card Factory
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over 1000 stores across the UK and Ireland.
Our exciting 5-year business strategy includes becoming a true Omni-channel retailer, offering opportunities for colleagues to grow and develop in a fast-paced environment.
We offer a wide range of benefits to support your wellbeing, including a pension scheme, colleague discount, save as you earn, financial wellbeing support, and more.