Dublin
Hybrid
Job Description
YOUR ROLE
We are seeking an experienced SAP Financial Accounting & Controlling (FICO) Support Analyst to join our team. The ideal candidate will have a strong understanding of SAP FICO modules and provide operational support, troubleshooting, and continuous service improvements within the SAP landscape. You will collaborate with cross-functional teams to analyze business requirements, ensure compliance with industry standards, and contribute to the successful delivery of SAP enhancements and projects.
Key Responsibilities of the role:
SAP Financial Accounting & Controlling (FICO) Support Analyst.
Strong understanding of SAP Financial Accounting & Controlling (FICO) modules.
Provide Operational Support in SAP FICO.
Provide Operational Excellence in the SAP functional areas SAP FICO.
Ensure Operational Quality for all issues pertaining to SAP FICO functionality.
Provide technical support for SAP systems and applications.
Excellent problem-solving skills.
Troubleshoot and resolve system issues in a timely manner within prescribed SLA.
Document processes and create user guides for end-users.
Maintenance and updating of knowledge artefacts.
Conduct training sessions for end users on SAP functionalities.
Ensure compliance with company policies and industry standards.
Stay updated on the latest SAP technologies and best practices.
Contribute to continuous service improvements e.g. opportunities to automate.
Supporting the delivery of SAP enhancements and projects.
Collaborate with cross-functional teams
Analyse business requirements and mapping of same to SAP business processes.
Provide estimates, impact analysis, feasibility assessments for SAP enhancements.
Knowledge of and ability to use testing methodologies, processes and tools for testing of functionality, including unit, integration, system, regression and dry run testing.Mentor and guide junior team members, sharing your knowledge and expertise in SAP implementation methodologies, tools, and techniques.