Concierge Security Engineer 3 / Cybersecurity Consultant 3 (m/f/d)
Arctic Wolf
Arctic Wolf delivers dynamic, 24x7 AI-driven cybersecurity protection tailored to the needs of your organization. Ready to boost your cyber resilience?
Location: Cork, Ireland
Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.
Our mission is simple: End Cyber Risk. We’re looking for a Concierge Security Engineer 3 (m/f/d) to be part of making this happen.
About the Role:
The Concierge Security Engineer 3 (m/f/d) supports the technical relationship with their assigned customers and leverages their skills and expertise to create and maintain an outstanding partnership with customers around the provision of security services.
As a Concierge Security Engineer, you will:
1. Create and maintain a partnership with our customers
2. Analyse log and system data
3. Interact with, and manage, internal and external stakeholders
4. Communicate, educate, and share information with non-technical people
5. Help our customers diagnose problems as well as support specific customer requests
6. Be the primary technical point of contact for our customers
7. Act as a champion for our customers within the Arctic Wolf Team
8. Mentor junior analysts with their technical and soft skills
This is a role that combines aspects of an IT Security Analyst, Security Architect, Incident Response Consultant, a Security Sales Engineer, and Technical Support. The CSE will be responsible for implementing, overseeing, managing, and supporting the network security infrastructure for multiple enterprises by leveraging Arctic Wolf’s cloud infrastructure and their expertise in a wide variety of fields. The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers. Arctic Wolf CSEs develop strong working relationships with our customers and feel ownership over their security posture.
We are looking for someone who has most of the following:
1. 3+ years in Information Security, Network Security, or Cyber Security
2. 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
3. A detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and Proxies
4. An understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures
5. Ability to analyse log and system data from the above list and other IT systems
6. Proficiency in one or more scripting tools and languages such as Python, Bash, and PowerShell
7. Great writing and speaking skills
8. Excellent relationship-building skills in a professional context
9. A willingness to learn and continuous self-improvement
There are no specific degree or certification requirements, but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
Additional skills and experience:
1. Security forensics
2. Malware analysis
3. E-discovery
4. Threat containment
5. Firewall and IDS provisioning
6. Proxy and content filtering provisioning
7. Authentication and identity management
8. Risk and vulnerability assessment
9. Network and security auditing
10. Penetration testing
11. Attack simulation
12. Fluent in English, German is a plus
Why Arctic Wolf?
At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We offer all wolves a compelling compensation and benefits package. Come join the Pack during this exciting time of rapid growth where every employee makes a difference, and their contributions are recognized and rewarded.
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. Please let us know if you require any accommodations by emailing EMEA.recruitment@arcticwolf.com.
Have we sparked your interest? Then send us your CV and references.
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