About Us
We strive to deliver warm, authentic welcomes and polished service to our guests. Our core values of Passion, Customer Focus, Teamwork, and Integrity drive us to be the best in everything we do.
Our commitment to training and developing our team members ensures their journey with us inspires them each day.
Duties and Responsibilities
* Oversee daily beverage operations across bars, lounges, banquets, and in-room dining outlets.
* Develop innovative beverage menus aligned with guest preferences and market trends.
* Manage beverage selection, purchasing, and inventory control.
* Lead, train, and mentor the beverage team to deliver outstanding service and product knowledge.
* Monitor financial performance, including cost control, revenue generation, and profitability.
* Ensure compliance with health, safety, and licensing regulations.
* Create and execute beverage-related promotions and special events.
* Maintain and build relationships with suppliers and negotiate favorable contracts.
* Conduct staff briefings and performance reviews, fostering a culture of excellence.
* Monitor guest satisfaction and address concerns promptly.
* Stay informed about industry trends and competitors.
Key Skills and Competencies
* Strong leadership and team management abilities.
* Excellent communication and interpersonal skills.
* Creative approach to beverage program development.
* Outstanding organizational and multitasking capabilities.
* Financial acumen and expertise in budgeting and cost control.
* Attention to detail and commitment to delivering exceptional guest experiences.
* Ability to motivate and inspire a diverse team.
* Problem-solving skills and ability to remain composed under pressure.
* Passion for hospitality and luxury service standards.
* Proficiency with inventory management systems and Point of Sale (POS) software.