About the Job
We are hiring a passionate Customer Support Representative to contribute knowledge and expertise to our EMEA B2B support team.
This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper's cybersecurity software is trusted by millions of people and thousands of organisations, globally. Our award-winning platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise.
About Keeper
Keeper Security is transforming cybersecurity for people and organisations around the world. We are innovators of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging.
Key Responsibilities
* Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns.
* Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies.