The Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization, and other functions related to the fulfillment services process.
Your problem-solving skills will benefit customers directly, ensuring Amazon can meet all its commitments to our customers. Primary responsibilities include:
1. Troubleshooting, diagnosing, and fixing production software issues.
2. Developing monitoring solutions.
3. Performing software maintenance and configuration.
4. Implementing fixes for internally developed code (Perl, Ruby, C/C++, JAVA).
5. Performing SQL queries.
6. Updating, tracking, and resolving technical challenges.
7. Building and developing tools to automate daily operational activities.
8. Working alongside development on Amazon Corporate and Divisional Software projects.
9. Updating/enhancing our current software.
10. Automating support processes and documenting our systems.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running, and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High-impact production issues often require coordination between multiple Development, Operations, and IT Support groups, so you will experience a breadth of impact with various groups.
The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, be able to juggle multiple tasks at once, work independently, and maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
BASIC QUALIFICATIONS
- Knowledge of at least one modern programming language such as C, C++, Java, or Perl.
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby.
- Experience with tools for automation (building, testing, releasing, or monitoring).
PREFERRED QUALIFICATIONS
- Knowledge of and proficiency in the use of the Python scripting language.
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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