To oversee and lead the NPC services, ensuring the delivery of quality services which meet the needs of parents, supporting children in the primary and post-primary education sector.
National Parents Council (NPC) Services Manager
Role
The salary for this role is €42,000 per annum.
Hours: 35 Hours a week (Flexibility is required; weekend and evening work will be a feature of this employment).
Reporting to the Deputy Chief Executive Officer.
Place of work: Dublin City centre location (however nationwide travel will be required).
Car owner and full driving license essential.
Contract is for three years fixed term with an initial probationary period of six months.
This role will broadly incorporate the following:
* Play an active role in contributing to the overall objectives of NPC both in planning and implementation.
* Be responsible for developing the Council’s programmes, including:
o Training and development programme
o Helpline
o Partnership Schools
* Co-ordinate the NPC training programme in schools.
* Ensure there are sufficient trained facilitators available to deliver the NPC training programmes nationwide.
* Supervise and manage staff within the NPC services, ensuring that the services are always of high quality.
* Prepare & manage data.
* Prepare financial reports and budget submissions for areas of responsibility.
* Engage with third parties to represent the interests of NPC, ensuring professional communications at all times.
* Ensure all policies, procedures and regulatory requirements are fully adhered to within area of responsibility.
* Consistently review work practices and methodologies within own area of responsibility and apply improvements wherever possible.
* Continuously develop knowledge and skills to ensure a high level of technical competence within own area of responsibility.
* Share learning & knowledge with other members of staff.
* Other duties that may be assigned from time to time.
Experience
* Third level qualification in a relevant area.
* Training and facilitation experience.
* Experience at management level.
* Experience of working with children and families.
* Team building and team management.
* Experience of the Irish primary and post-primary education system.
Person Specification
The individual should be able to demonstrate the following competencies:
* Communications: Excellent communication skills, both with individuals and groups. Communicates NPC's Vision and Mission persuasively.
* Managing & Developing People: Manages staff effectively by providing clear direction and challenging goals. Motivates staff to perform well. Delegates tasks fairly and treats others consistently.
* Interpersonal Effectiveness: Shows empathy and understanding when dealing with others, utilising tact and diplomacy. Treats others with respect and builds rapport.
* Planning & Managing Resources: Plans and organises resources to meet goals within agreed timeframes. Monitors progress and reviews plans as necessary.
* Analysis / Problem Solving: Sources and accurately gathers relevant information, conducts in-depth reviews, and draws conclusions backed by evidence.
* Decision-making / Judgement: Evaluates information before making decisions, weighing pros and cons, and follows through on decisions made.
* Team working: Works collaboratively to achieve shared goals and leads the team to achieve objectives.
* Commitment to Quality Results: Takes ownership of tasks and ensures work is completed to a high standard.
* Customer / Client Focus: Aware of service delivery requirements and deals with customers/clients professionally.
* Self Awareness & Development: Reviews own performance regularly and is committed to developing skills and knowledge.
* Flexibility & Change Orientation: Open to change in work practices and adapts readily to recommendations for change.
* Initiative: Actively suggests improvements and works without significant guidance yet knows when to involve others.
* Technical Knowledge / Know-how: Has the practical knowledge required to meet the goals and objectives of the role.
Applications should be in the form of a letter of application and CV (max 2 pages), and be emailed to ccross@npc.ie with “Services Manager” in the subject line or by post marked Confidential to Catherine Cross, Deputy CEO, National Parents Council, 12 Marlborough Court, Marlborough Street, Dublin 1, D01 XP86 by close of business (5pm) on Monday 20th January 2025. Interviews for those who meet the necessary criteria for this position will be held on Wednesday 29th January in the National Parents Council office at the address already stated.
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