Overview We are looking for a Solution Architect with Salesforce Service Cloud experience to play a key technical role in several client projects.
You will need expertise in implementing solutions using various tech stacks and be comfortable using Salesforce.
There are significant progression opportunities for this candidate as we are building a new service line in this area to supplement our 500 strong workforce in Dublin.
Responsibilities Shape solution options and influence strategic direction to ensure that the solutions designed are architecturally aligned.
Develop solution designs and supporting technical design documentation in compliance with architectural strategies (vision and roadmap) and principles.
Ensure that solutions adhere to required standards on security, infrastructure, services, delivery, and quality assurance in order to ensure business solutions bring real value to the organisation.
Develop an in-depth understanding of the specific business areas to which you are aligned and have an understanding of organisational interdependencies to ensure an enterprise view when designing business solutions.
Maintain relationships with Enterprise Architecture, Business Analysis, and IT Delivery in order to influence decisions made in the scoping of projects and to influence architectural direction.
Promote awareness of new and emerging technologies among staff and the business.
Maintain a high level of business engagement to inspire confidence in IT as a trusted business partner.
Embed a culture of continuous improvement in the Solution Architecture team by looking for and driving improvements to 'ways of working', processes, tools, and techniques.
Provide relevant skills transfer, coaching, and mentoring to team members to share expertise.
Qualifications BS/MS degree in Computer Science, Engineering, or a related subject.
Essential skills Client-facing skills.
People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions.
Teamwork and emotional intelligence.
Good self-management – continuous performance is both an objective and a mindset.
High value on openness and transparency.
Experience Experience with Salesforce Service Cloud is a must for this role.
4 years experience in designing and delivering solutions for blue-chip organisations.
10 years of overall IT experience, potentially in a variety of roles.
Experience in application development in Java.
Experience with microservices and containerisation.
Ability to produce concise, accurate solution designs to meet business problems.
Significant experience of design and systems architecture.
Significant experience of providing technical solutions to business problems.
Experience of senior stakeholder engagement.
The ability to influence stakeholder decision making based on your expertise.
Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial, and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family-friendly policies and enhanced leave to help you achieve a healthy work-life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
We empower all passionate technology-loving professionals by allowing them to expand their skills and take part in inspiring projects.
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers, and much more!
Always working as one team, our people are not afraid to think big and question the status quo.
"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age."
At Expleo, we understand that many people experience impostor syndrome throughout their lifetime; please do not let this discourage you from applying for this role.
Our Talent Acquisition Team welcomes all CVs and will consider your application in line with the values, requirements, and role competencies.
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