Manufacturing Supervisor Role
As a key member of the organization, the Manufacturing Supervisor will drive manufacturing excellence at the shop floor level by coaching, guiding, and developing Manufacturing Team Leaders and Associates to achieve improved results in Production, Safety, Quality, Service, and Cost objectives that align with Hollister's Mission and Vision.
Responsibilities
* Employee Relations:
o Provide leadership to teams under your responsibility, coach and enable Manufacturing Team Leaders, support Engineers and Associates to meet or exceed team goals in safety, quality, service, and cost in an environment of continuous improvement.
o Conduct Associate reviews, provide constructive feedback for performance improvement and conflict resolution.
o Support, model, and promote Hollister Cultural Beliefs and plant culture. Interpret and apply company policies in a consistent manner.
o Ensure Associates create and follow constructive development plans and all training is completed/recorded.
* Engagement:
o Promote an environment for the development of Associates into leadership roles both through Manufacturing Team Leaders and through direct coaching and support.
o Monitor metrics that impact the nominated area's performance, and address shortfalls in achieving goals and targets as it relates to associate performance or other challenges.
o Recognize and reward Associates for achievements through approved programs.
o Ensure different shifts work in a coordinated and supportive manner with each other.
o Responsible for process confirmation of standards in assigned cells.
* Production Oversight:
o Responsible for the design, implementation, and maintenance of systems to deliver targets for Safety, Quality, Service, and Cost.
o Responsible to improve cell performance by addressing systemic issues impacting performance, identify improvement projects and prioritization opportunities to improve performance.
o Develop and monitor monthly plans vs actual for the cell, providing analysis of performance KPIs and any quality issues to the Manufacturing Manager.
o Carry out internal cell HPS and compliance audits – month/weekly reports as appropriate.
o Participate in Tier-2 board meeting, full report about his/her cell (info for VSM).
o Meet with Quality/Projects/Supply chain teams and finding root causes of issues (3C, A3, CAPA).
o Member of MRB (Material Review Board) meeting.
o Provide a safe work environment. Monitor safety conditions within the team, including incident reports, near misses, and conduct accident investigations with root cause analysis. Report out on same.
o Report out on OEE analyses, reports, and improvement plans with Value Stream Engineers and Maintenance Team Lead.
o Respond to and facilitate efforts to address quality issues, including corrective and preventative actions within their direct area of responsibility.
o Ensure delivery schedule meets customer priorities; analyze machine capacity and staffing needs to meet demands.
o Lead the implementation of the Hollister Production System (HPS) and drive performance improvement by using the HPS tool to solve systemic issues.
* Staffing and Resource Planning:
o Approval of training plans for new Associates (Team Leads and Operators).
o Responsible for building the team and be involved in the final interview with candidates for operator positions as appropriate.
o Manage staffing levels to ensure plans are executed.
o Identify skills needed for each team (leadership, technical, experience, etc.), providing feedback and updates to Manufacturing Manager.
o Interview and select candidates for critical positions.
* Project Management:
o Work with Manufacturing Manager and Project Process Engineers in support of new machines, prepare new work places and layout for new machine (furniture, HPS, tools, associates…).
o Meet with Maintenance Team Lead and ensure that all periodical maintenance tasks are done on time and equipment is getting a good service level.
o Undertake HPS cell assessments and ensure that it is implemented in each dedicated cell.
o Lead and/or support team projects, champion Kaizen events, and implement cost-saving initiatives within their direct area of responsibility.
o Collaborate with Engineering and Planning functions to support the successful integration of New Product Commercialization projects, and equipment launches; including staffing, skill needs, cost analysis, scrap rates on new equipment, bill of materials, packing methods, and other project details as needed.
Requirements:
* 5-8 years of overall experience, including at least 3 years in a people leadership role.
* A Bachelor's degree (preferably in engineering, manufacturing, or a related field) OR 5 years in a leadership role with a stated intention to pursue a Bachelor's degree.
* Previous experience of working in a cleanroom environment is preferred (if applicable).
* Proven experience and demonstrated track record in operating in a lean environment and good knowledge of the job responsibilities.
Technical Knowledge:
* Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
* Excellent communication skills (oral and written).
* Strong interpersonal communication skills and the ability to build and maintain trust in a team environment.
* Critical Thinking and problem-solving techniques (5-Y, etc.).
* Lean (5S, etc.) and Six Sigma knowledge & experience preferred.
* Familiarity with manufacturing ERP systems and shop floor data acquisition preferred.
* Medical Device or other FDA-related manufacturing experience preferred.
* Ability to improve processes.
* Ability to lead & Ability to teach.
About Hollister Incorporated:
Hollister Incorporated is an independent, employee-owned company that develops, manufactures, and markets healthcare products worldwide.