DescriptionRole Title: SOLUTIONS CONSULTANT
BU/Segment: Insurance
Location: Dublin, Republic of Ireland (Flexible hybrid working) / Fully Remote within the Republic of Ireland.
Employment Type: Permanent
Summary of the role:
We are seeking a talented and motivated Solution Consultant to join our dynamic team providing services to the insurance industry. As a Solution Consultant, you will play a crucial role in understanding our clients' business needs and leveraging our suite of services, products, and solutions to provide tailored solutions. You will collaborate closely with our sales, account management, digital solutions, operations & transitions, and analytics teams to build seamless narrative to outlays EXL response to client business problems
As part of your duties, you will be responsible for:
Lead P&C Solution specific OKRs aligned with our Insurance business unit’s growth strategy
Lead as a solution architect, the end-to-end RFP/ RFI process in the Insurance Vertical (Auto, Home, Specialty, Worker’s Compensation, Commercial auto & home, Broker Management, etc.)
Thoroughly analyze artifacts shared by the clients and account manager / sales team to identify and understand their specific requirements. Translate client needs into comprehensive solution proposals that align with our products and services. Build, assess and summarize any and all data created as part of the business problem understanding to develop key actionable insights and build a benefit case as needed
Lead the end-to-end solution presentation and other collateral development as part of the RFx management process in the Insurance Vertical (Auto, Home, Specialty, Commercial auto & home, Worker’s Compensation, Broker Management, etc.). Build the narrative of what the solution should entail, integrating multiple EXL capabilities to present a simplified storyline highlighting client’s business problem and key outcomes.
Support Go-to-Market in the Insurance domain; Scan the industry value chain, identify Business Development opportunities across the value chain, build solutions framework (including digital automated solutions) to address these opportunities.
Building reactive capability to improve existing solutions for clients
Manage, Mentor, Performance Manage the team & Develop Talent
Client meetings/presentations (Orals, Prospecting, Demonstration of POC solutions)
Maintain a deep understanding of various Auto, Home, Specialty, Commercial and their operational nuances through secondary research and conversation with industry experts, clients, and subject matter experts.
Deliver compelling and persuasive presentations to clients, showcasing the value and benefits of our solutions. Tailor presentations to the audience's needs and concerns.
Create structured and comprehensive documentation of solution documents, RFx responses, case study preparation and demos that are easy to access and understand
Leading due diligence exercise, if required
Qualifications and experience we consider to be essential for the role:
Bachelor’s degree in business, Mathematics, Insurance, Computer Science, or related field.
Advanced degree (MBA, MSc etc) is a plus.
Experience with leading and implementing business process and technology change in the general/P&C insurance industry, gained in industry, professional services or a combination of both
Experience in US-based insurance companies and markets is especially of interest
12-15 years or experience (in Insurance BPM preferably in Auto, Home, Commercial and Workers’ Compensation) in at least 3 of the following areas:
Data management analytics
Strategic consulting
Digital transformation
Solution design
Pre-sales and bid management
Account Management
Opportunity assessment
Skills and Personal attributes we would like to have:
Ability to create compelling solution constructs and commercial models with the right win themes
Deep understanding of Insurance value chain and business processes with exposure to commercial modelling
Strong business writing skills
Analytical mindset with the ability to orchestrate appropriate end-to-end solutions
Co-ordination and program management skills to interface with various internal stakeholders
Excellent communication and interpersonal skills.
Strong presentation and negotiation abilities.
Proven record of publishing industry specific POV’s through thorough research
Ability to work under pressure and meet stringent timelines
Highly proficient in MS Excel, MS PowerPoint, MS Word
Willingness to travel, mainly to US, for client meetings and presentation
As part of a leading global analytics and digital solutions company, you can look forward to:
A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the Republic of Ireland.