Job Title: Sales Advisor
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures.
Responsibilities:
* Maintain excellent customer service at all times, including up-to-date knowledge of store products on display.
* Identify selling opportunities and act on these.
* Assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
* Ensure stock is controlled and merchandised to Company standards at all times.
* Assist with promotional set up.
* Ensure the premises are safe and secure at all times.
* Comply with Company regulations regarding cash handling and administration.
* Comply with health and safety information and licensing/trading standards legislation.
Qualifications:
* GCSE Grade C or above in Maths and English (or equivalent).
* WSET Foundation Certificate (desirable).
Skills & Experience:
* Three months previous experience in a retail environment.
* Proven ability to communicate effectively with internal and external customers.
* Customer-focused, maintaining a professional level of customer service.
* Ability to actively sell to customers.
* Pleasant, positive attitude, with a strong motivation level.
* Good team player with ability to work in a team environment.
* Interest/knowledge of wine (desirable).
* Previous experience in cash handling and stock control (desirable).