DBA - SQL DBA
Technology Consulting | Cloud Engineering
Deloitte has exciting career opportunities for a DBA within our large Technology practice. The successful candidate will join Deloitte as a member of the Cloud Engineering team and will have the opportunity to work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field.
About this role:
* You will troubleshoot and resolve customer incidents remotely (chat, e-mail or phone)
* Troubleshoot events raised by our next generation monitoring
* Run daily checks and monitor our customer’s infrastructure
* Work on service requests and small projects
Knowledge and skills required:
* Bachelor’s degree in computer science or a related field, or equivalent work experience
* 3+ years of Microsoft SQL Server experience – focusing on Database Administration
* Troubleshoot, identify and resolve high priority issues in real time under pressure
* Exceptional communication skills both oral and written
Desired Skills and Experience:
* Strong customer focus and ability to work with a wide range of customer teams, technologies and system models (web services, database, batch, monolithic, event driven, big data, COTS)
* Be well versed in IT first level support, preferably Database Services, cloud solution and related technologies and their interdependencies
* Problem-solving skills and ability to troubleshoot in a complex and technology diverse environment
* Ability to prioritize tasks, high organizational skills, good time management skills
* Flexibility in working with multiple environments and different clients
* Experience in Performance Tuning and system Optimization
* Understanding SSRS, SSIS and SSAS
* Experience in Legacy SQL Servers as well as most recent releases
* Unix, Linux or alternatively Windows support experience – as an advantage
* Network support experience (TCP/IP, DNS) – as an advantage
* Experience in ITIL based environments or Knowledge of ITIL / ISO 20000
* Collaborate as part of larger delivery teams which may include project managers, business analysts, architects, developers, and change management professionals
* Capture and communicate technical information clearly and concisely to audiences with a wide level of competencies.
* 1+ years support, troubleshooting and handling service requests in Relational Database Management System
* Experience in High Availability (HA) and Disaster Recovery (DR) in SQL Server
* Understanding of security principles, risk assessment and mitigation
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