Senior Windows and VMWare Infrastructure Engineer
* Full-time
* Department: Managed Services
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. As a consultancy and service provider, Version 1 is a digital-first environment, focused on our core values, which has led to significant growth across our practices.
This is a technical position that requires experienced infrastructure configuration and management, with strong communication and customer service focus, as well as excellent technical network and security knowledge.
The successful applicant will participate in the architectural design, configuration, deployment, and management/support of the IT estate for a large Irish customer. This is a hands-on role requiring excellent communication and technical skills.
Duties & Responsibilities
* Technical Lead responsible for the support and ongoing project work on the Windows & VMware side of the customer's estate.
* Work closely with the customer daily, attending planning, support, design, and strategy meetings.
* Comfortable mentoring junior team members.
* Manage team resources and customer expectations to ensure capacity as required.
* Collaborate with other Version 1 Technical Leads to maintain an overall understanding and approach to the customer's IT estate management.
* Document and develop designs, processes, and procedures.
* Work within a structured ITIL / ISO20000 IT Service Management environment.
* Gather requirements, design solutions, build proof of concepts, and implement solutions.
* Act as an escalation point for major incidents/investigations.
Experience Required
* Minimum of 5 years' experience in a similar technical role.
* Strong working knowledge of modern Microsoft technologies – e.g. Active Directory, Microsoft Entra, M365.
* Experience in the support and configuration of virtualised Windows VMs (server 2016, 2019 & 2021).
* Proven experience deploying, supporting, managing, and troubleshooting VMWare ESXi, SRM, and vCentre.
* VMWare & Windows certification is a distinct advantage.
* Experience with disaster recovery and site replication solutions using VMware Site Recovery Manager.
* Working knowledge in networking and security best practices.
* Ability to interpret, understand, and solve complex technical problems/incidents.
* Project or support delivery experience with a client-facing background.
* Strong experience across multi-server, standalone, and clustered solutions.
* Performance monitoring experience (e.g. Opsview, Nagios) would be valuable.
* Experience using ServiceNow.
* Experience with backup technologies (e.g. NetBackup, Veeam, Backup Exec, ARCserve, Data Protector, CommVault).
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritizes their well-being, professional growth, and financial stability. We offer a hybrid schedule, tech-related benefits, private medical and life insurance, and a Profit Share scheme that divides a portion of our company's profits amongst employees.
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