Job Title: Lounge Host
About the Role:
We are seeking a customer-focused individual to join our team as a Lounge Host at Belfast International Airport's Causeway Lounge, Antrim.
As a key member of our hospitality team, you will be responsible for maintaining high standards of cleanliness and service quality in the lounge.
Key Responsibilities:
Maintaining counters and serving customers with a smile.
Ensuring all areas of work and tables are kept clean and tidy throughout the day.
Managing stocks and supplies, completing production, wastage, temperature, and cleaning records, and reporting discrepancies to your line manager.
Complying with all company and legal procedures relating to food safety, hygiene, health, and safety, and personal requirements.
Checking in guests to the lounge and operating the helpdesk and booking system.
Person Specification:
Excellent customer service skills and previous experience working in a hospitality role.
Ability to prioritize tasks and have an eye for detail.
Good communication skills, both written and verbal, and excellent teamwork skills.
Flexibility and a positive, can-do attitude, with basic statutory training required for the role.
Age 18 or over, with a minimum of five years' employment history required.