**Job Title:** Hotel Receptionist
The Shearwater Hotel is seeking a dedicated and enthusiastic individual to fill the role of Full-time/Part-Time Hotel Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.
Key Duties & Responsibilities:
* General reception administration duties
* Handling customer and client queries, taking phone calls and managing emails
* Liaising with clients on a daily basis to update on tasks and projects where required
* Attendance and participation in client meetings, as deemed appropriate
* Assisting the Sales & Events teams as required
* Providing ad hoc administrative support to other departments as required
* Managing reservations, ensuring all group information received by email or phone is dealt with and forwarded to relevant parties
* Maintaining immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times
Requirements:
* Excellent customer service skills
* Able to work independently and use initiative
* Excellent communication skills
* Able to cope well under pressure
* Previous experience in a similar hotel role
* Previous Hotsoft experience essential
Benefits:
* Free onsite parking
* Subsidised team member lunches
* Discounted rates at Comer Group Ireland managed Hotels
* Discounted rates at Comer Group Ireland Managed Spa & Leisure Facilities
* Discounted rates at Comer Group Ireland Restaurants
Please note that due to the large volume of applications for this role, only successful candidates will be contacted.