Radiotherapy Operations Manager - UPMC Cork /Bons Secours RadiotherapyLocation: Radiotherapy Centre CorkJob type: PermanentOverview of role: The Radiotherapy Operations Manager Radiation Oncology will be responsible for the leadership and management of the Radiation Oncology Department located in the Bon Secours Radiotherapy Centre Cork (in partnership with UPMC Hillman Cancer Centre). Responsibilities include the management of clinical operations, quality management, regulatory affairs, continuing education, and financial responsibilities. The successful candidate will manage opportunities to improve patient safety and will participate in projects and programs designed to reduce errors, improve processes, and to create a culture of continuous quality improvement resulting in an exceptional patient experience.
Reports To: Director of Oncology, UPMC Ireland
Accountable To: The Board of Cork Radiation Oncology Services.
Liaises With: All managers and staff.
Primary Duties and Responsibilities: Responsibilities of the PostStandard
Responsibilities Clinical Operations
Management Coordinates the operations of the Radiation
Oncology Department.Through positive leadership techniques influences
and oversees all staff both clinical and non-clinicalEnsures adequate personnel coverage to meet
volume demands and adjust schedules as necessary in order to ensure
patient safety standards. Develops/Implements/Administers network policies
and procedures to standardise quality patient care Produces high quality work in a timely fashion to
meet established deadlines. Work
is accurate and substantiated by fact.Provide effective financial oversight by
balancing expenses against budget. Utilising a shared governance approach and will
work with Director of Oncology and UPMC Cancer Centers Leadership staff,
other site managers, HR Leadership and all other staff in the operations
of the radiation oncology department.Will demonstrate effective communication
techniques with patients, staff, management and senior leadership in
daily operations. Works collaboratively with all internal and
external stakeholders to develop and improve the service offering as
well as promotion and advocacy of positive patient experience.Flexibility and willingness to adapt to changing
clinical environments.Performs in accordance with system-wide
competencies/behaviors. Other Ad-Hoc duties as assigned. Quality Assurance/CQI
Program Management Prioritise patient safety at all times.Oversee the department QA program and establishes
meaningful, measurable QA programs to meet regulatory demands. Oversee departmental CQI Activities. Conducts CQI meetings, sets goals and
objectives for improvement, and measures results. Results are documented
using UPMC standards. Works in conjunction with the site Medical
Director, other Radiation Oncologists and all staff to maintain high
standards for quality service. Ensures quality standards are met and leads the
department through accreditations and inspections.Regulatory Affairs
Management Coordinates the regulatory compliance activities
and maintains continuous departmental readiness for inspections and
surveys. Acts as a liaison to Radiation Protection
Officer, medical physicists, medical director and coordinates safety
compliance program. Continuing Education Management
Assesses learning needs of staff utilising
surveys, QA Program Results, advice from Radiation Oncologists, and new
processes and procedures. Implements or coordinates training programs to
meet the needs of the staff. Facilitates
staff CPD provided the application is within the scope of the service
and budget provision.Performs
staff reviews and address performance/ competencies in accordance with
UPMC policy.Business
Responsibilities Supervises and oversees site budget, including
operational and capital budgets in collaboration with the Director of
OncologyMonitors and analyses financial performance,
including profitability and volume metrics. Implements appropriate changes to
increase efficiencies, enhance revenue, and control expenses. Maintains FTEs at budgeted levels or can justify
increases/decreases based on site volumes. Maintains supply and total expenses at budgeted
levels or can justify increases/decreases based on site volumes. Oversees billing and revenue capture initiatives
working in collaboration with the site's Medical Director. Working in collaboration with the appropriate
personnel including the UPMC Cancer Centers leadership team, oversee new
construction, renovation projects, and business utilisation. Assess existing needs and plans for
new programs to meet the site's needs.Contributes
to Clinical Governance and Board reports, specifically referencing performance
of KPIsThis job description is intended to be an
outline of the areas of responsibility and deliverables at the time of its
writing. As the Radiotherapy Centre and the post holder develop, this job
description may be subject to review in light of the changing needs of the
Centre. Qualifications & Experience:Qualifications: Bachelor’s degree in Radiation Therapy, Healthcare administration, Business Administration, or a related field. Master's Degree and Radiation Therapy experience preferredExperience:Must have at least 3-6 years appropriate post qualification experience of progressive managementJob Specific Competencies and Knowledge: Acts in accordance with the vision, mission, and values of the company and in compliance with the corporate policies and JCI quality standardsEqual
Opportunity Statement and Benefits UPMC is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment
for all employees.At UPMC we provide a total rewards program
that is not only market competitive, but fair and provides growth opportunities
for all our colleagues.Compensation – Competitive pay for the work employees do – base pay, performance related pay
and premium pay where applicable.Benefits –
Fully paid maternity and paternity leave for new parents. Competitive Pension
Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover
for all employees up to the age of 66.Performance and Recognition – Rewards for performance that supports the goals and mission of
UPMC through our annual ACES programme.Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible
working opportunities to support you to work around external family
commitments.Development
and Career Opportunities – Opportunities for each employee to reach
their career goals through continued learning and/or advancement.About
UPMC A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International.Providing high-quality healthcare in the South East since 2006, UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations at UPMC Whitfield and in Cork, the UPMC Sports Medicine Clinic at SETU Arena, Waterford, TUS Moylish Campus, Limerick, TUS Thurles Campus, Tipperary, and the UPMC Concussion Network. The UPMC Institute for Health is located in Mayo and the Global Technology Operation Centre is based in Kilkenny. UPMC is the Official Healthcare Partner of the GAA and GPA.