Night Manager - Clayton Hotel Liffey Valley
We are seeking a highly skilled Night Manager to join our team at the excellent Clayton Hotel Liffey Valley.
Key Responsibilities:
* Lead and manage the hotel's operations during the night shift, ensuring seamless service delivery and high standards of customer satisfaction.
* Supervise a team of six staff members, including an Assistant Night Manager, Night Auditor, and Night Porters, promoting a positive and professional image.
* Conduct nightly security checks, health & safety inspections, and other relevant duties, ensuring the highest level of safety for guests and staff.
* Manage front office duties, including running the night audit report, check-in, and check-out processes.
* Develop and implement strategies to improve mystery audits, customer comment index, quality evaluations, and hotel standards.
* Provide leadership and development opportunities for the Night team, empowering them to grow and succeed in their careers.
Ideal Candidate:
* 2-3 years of experience in a similar night or reception role.
* Excellent knowledge of the hotel business and previous hospitality experience is essential.
* Strong computer skills, including proficiency in Opera and Brilliant electronic front office system.
* Proven people leadership and development skills, with a warm and approachable personality.
* Excellent organisational skills, with the ability to oversee and delegate work effectively.
About Our Company:
Dalata Hotel Group is Ireland's largest hotel group, offering exciting career opportunities in a dynamic and growing industry.
We lead by our values of Our People, Our Fairness, Our Service, and Our Individuality, creating a supportive and fair working environment for our employees.
We offer unique training programmes and opportunities for professional and personal development, recognising and rewarding commitment and hard work.